Free hot tub water check
Snap your test strip.
Know what to do.
Upload a photo of your strip or type the error code on your panel. AskTub reads it instantly and tells you what's wrong, what to add, and which part fixes it.
- Works with most strip brands
- Balboa, Gecko and other control systems
- Free account, no credit card
General guidance only. Follow your manufacturer's instructions and product labels.
Three steps to clear, hot water
Snap or ask
Photograph a test strip or your control panel, or just describe the problem.
Understand it
AskTub reads the results for your tub's size and model and explains what's going on.
Fix it
Follow step-by-step instructions, order the exact part that fits, or get bids from local hot tub pros.
Everything your hot tub needs, in one place
Test strip reader
Point your camera at a strip. Get readings and what to add — no color-chart squinting.
Error code decoder
FLO, OH, HL, SN — see what your panel means and the fix, for Balboa, Gecko and other systems.
Parts that actually fit
Filters, heaters, pumps, jets and control packs matched to your tub's brand and model, shipped to your door.
Bids from local pros
When it's a job for a technician, send your diagnosis and get bids from licensed pros near you.
Smart reminders
Filter cleaning, water changes and weekly testing — on a schedule built for your tub.
Ask anything
Cloudy or foamy water, wiring a new tub, winterizing — ask like you'd ask a friend who knows hot tubs.
Can't fix it yourself? Get bids from local pros.
Your diagnosis goes with the request (tub model, error code and the likely part), so licensed techs nearby can price the job without a guessing visit.
- 1Request bids from any diagnosis or error code, in one tap.
- 2Get 2–3 bids, usually within 24 hours: visit fee, repair estimate, earliest date.
- 3Pick a pro. Only they get your address and phone number.
Seeing a code on your panel?
Plain-English guides for the most common hot tub error codes — what they mean, what to check first, and when to call a pro.
Water care and how-to guides
Questions
Is AskTub free?
Yes. Reading test strips, decoding error codes and asking questions are free with a free account.
Why do I need an account?
Your account remembers your tub's size and model, so every answer and dose is specific to you, and it sends testing and filter reminders.
Which hot tubs does it work with?
Most portable hot tubs and spas, including systems from Balboa, Gecko and other common control makers.
Can it replace a technician?
For water care and simple fixes, often yes. For electrical repairs, AskTub will tell you when to call a licensed professional, and you can get bids from pros nearby.
How do pro bids work?
Request bids from your diagnosis. Local licensed pros see your tub, the problem and your zip code, and send a visit fee, a repair estimate and their earliest date. You pick one; only that pro gets your address and phone number. Free for owners. Available in the Los Angeles area to start.
I'm a hot tub pro. How do I get jobs?
Create a free profile with your service area, the brands you work on and your contractor license. Your first 3 bids are free; after that you pay per bid, with no commission on the job.